Job Description

Experience Level: 12 years of relevant SAP experience, with at least 3 years as a team/tower lead



Job Summary:
We are looking for an experienced SAP P2P (Procure-to-Pay) Tower Lead to oversee the AMS (Application Management Support) function for SAP S/4HANA. The ideal candidate will have deep expertise in SAP MM (Materials Management), strong functional knowledge of Plant Maintenance (PM), and a solid grasp of cross-functional integrations with modules such as FI, SD, and WM. This role requires both strategic leadership and hands-on functional capabilities in resolving complex P2P issues in an S/4HANA landscape.

Required Skills and Qualifications:

• Deep functional knowledge and hands-on experience in SAP MM (Purchasing, Inventory Management, Release Strategies, Invoice Verification).
• Solid working knowledge of SAP PM maintenance planning, work orders, and integration with MM.
• Experience with cross-module integrations, especially with FI (GR/IR, invoice processing), SD (third-party procurement), and WM (goods movement).
• Strong understanding of S/4HANA functionalities, Fiori apps relevant to P2P, and differences from ECC.
• Experience in managing AMS processes ticket lifecycle, SLA, knowledge base, incident vs service request handling.
• Ability to analyze complex business issues, identify root causes, and recommend process/system improvements.
• Excellent communication and stakeholder management skills.
• Familiarity with ITIL framework and service delivery processes.

Preferred Qualifications:

• Experience in S/4HANA RISE environments.
• Basic understanding of SAP Ariba or SRM integrations.
• Exposure to SAP GRC, role-based authorizations in P2P.
• Knowledge of tools like SAP Solution Manager, Jira, ServiceNow, or other ITSM platforms.
• SAP Certification in MM or S/4HANA P2P is a strong plus.

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