Job Description

General information

Country Germany City Remote Location Job ID 45868 Department Infor Consulting Services Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid

Description & Requirements

We are looking for an Industry Innovation Architect to join our Advanced Services team. In this role, you will help customers realize value by applying innovation, process improvements, and new technologies such as AI, Machine Learning, and Generative AI. You will act as a trusted advisor, shaping industry use cases and driving transformation together with our customers.

Our software is designed for specific industries, offering complete suites that drive progress through innovation. We are committed to empowering our customers by leveraging the latest technologies such as AI, Machine Learning, and Generative AI, helping organizations accelerate transformation, improve processes, and realize measurable business value.

Infor Velocity Suite is a package of solutions and services that makes process innovation easy and impactful and solves business challenges with Infor’s catalog of Value+ process automations using RPA, plus GenAI and Process Mining

Position Summary

The Industry Innovation Architect plays a key role in helping our customers unlock business value through innovation. This role requires a holistic understanding of business processes, enterprise systems, and emerging technologies. The Industry Innovation Architect identifies opportunities for process improvement, automation, and the adoption of advanced technologies such as AI, ML, and GenAI, ensuring alignment with customer strategies and measurable business outcomes. The role also involves capturing input from customers and industries, contributing to the identification and development of industry-specific use cases.

Key Responsibilities

General Responsibilities:

• Acts as an expert and evangelist for innovation and advanced technology adoption ( Infor Velocity Suite AI, ML, GenAI).
• Maintains up-to-date knowledge of emerging technologies, industry trends, and Infor’s innovation roadmap.
• Understands customer business drivers and translates them into innovative process improvement opportunities.
• Facilitates workshops with customer stakeholders to identify value opportunities and define innovation strategies.
• Collects input from customers and industries to contribute to the creation and refinement of industry use cases.

Sales Responsibilities:

• Supports sales processes by articulating the value of innovative solutions to C-level and business audiences.
• Contributes to running value engagements, solution scoping, and business case development.
• Builds and maintains strong customer relationships as a trusted advisor for innovation and transformation.

Delivery Responsibilities:

• Supports implementation projects by aligning innovation initiatives with customer objectives.
• Collaborates with local and offshore delivery teams to ensure solutions deliver business value.
• Ensures that proposed innovations are practical, feasible, and integrated into the customer’s business environment.

Key Requirements / Experience

• Relevant experience in enterprise systems, business processes, automation, and AI/ML solutions.
• Proven ability to facilitate workshops, identify business pain points, and design process improvements.
• Strong business acumen with the ability to align technology innovation to measurable business value.
• Consulting and customer-facing experience with strong presentation and communication skills.
• Strong problem-solving, analytical, and conceptual thinking skills.
• Ability to work independently, across teams, and in collaboration with diverse stakeholders.
• Fluent in English and German (additional languages are an advantage).

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit  

Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
At Infor we value your privacy that’s why we created a policy that you can read here .

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