Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a great Proposal Management Professional do at Fiserv?
As a Proposal Management Professional at Fiserv supporting the Enterprise Content Management (ECM) business, you will play a vital role in creating compelling, accurate, and client-focused professional services proposals and statements of work (SOWs). Your meticulous attention to detail and motivation to deliver high-quality work will be instrumental in supporting sales success within our ECM product capabilities.

What you will do:

• Develop, write, and edit professional services proposals and SOWs tailored to client needs and showcasing Fiserv’s ECM product capabilities.
• Collaborate with sales team members, solution consultants, and delivery teams to gather requirements and ensure proposals are both technically robust and commercially advantageous.
• Maintain clear, concise, and compliant proposal documents that align with internal standards and client expectations.
• Manage multiple proposal requests concurrently within tight deadlines.
• Update and uphold proposal templates, boilerplate content, and knowledge repositories.
• Participate in proposal review meetings and integrate feedback from stakeholders.
• Track and analyze proposal metrics to enhance future proposal outcomes continually.

What You Will Need To Have:

• Bachelor’s degree in Business, Communications, Information Technology, or related field.
• 3-5 years of experience in proposal development, technical writing, or a relevant area, ideally in financial services or technology.
• Strong written and verbal communication skills.
• Ability to work autonomously, efficiently manage time in a deadline-driven setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with proposal management tools (e.g., CRM, contract management systems).

What Would Be Great To Have:

• Familiarity with professional services and software implementation lifecycles.
• Previous exposure to supporting sales teams in client-facing scenarios.
• Knowledge of software distribution/pricing models and contract structures.
• High-energy demeanor, coupled with a keenness for learning and advancement.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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