Job Description

Step into a role where every call counts and your quick thinking can save lives. Our dedicated team of dispatchers arethe vital link between emergency services and those in need. What You'll Do: Answer Emergency Calls:Handle 9-1-1 calls and radio communications for both Police and Fire departments with precision and care. Coordinate Responses:Collect and evaluate information to determine jurisdiction, equipment, and personnel to dispatch; provide critical information and support. Utilize Technology:Use a Computer Aided Dispatch (CAD) system to manage Calls For Services (CFS) and public inquiries. Provide support:Offer calm reassurance to callers in distress. Who We Need: Clear Communicator:Articulate and efficient in relaying information. Quick Thinker:Make fast, accurate decisions in emergency scenarios. Open Availability:Must be willing to work any shift, including nights, weekends, and holidays as necessary to have operations 24 hours a day/7 days a week. Requirements: Strong communication skills. Ability to stay calm under pressure & maintain composure in high-stress situations. A High School diploma or GED equivalent. One (1) year of experience ofworking with the public. What's in It for You: Impactful Work:Your role saves lives and helps your community. Strong Support System:Join a team that values and supports each other. Career Growth:Opportunities for training and advancement. Strong Benefit/Retirement Package:Benefit statement listed below. COMPENSATION & BENEFITS:The starting hourly wage is$20.66per hour and will increase to$21.48per hour after 6 months of successful probation. Please click on this linkfor compensation/benefits information. COMPLETE JOB DESCRIPTION:Please clickon this linkfor the full job description. or go to bransonmo.gov for job description. WORK LOCATION:City of Branson, Missouri; City Hall. This is an in office position requiring work to be performed onsite. ADDITIONAL MISCELLANEOUS REQUIREMENTS Must be at least 18 years of age. Must posses or be able to obtain MULES & PST1 certification. Must be able to attend occasional required off-site training. Must possess no felony convictions at any time while employed by the City of Branson. Tattoos, Scarification, Body Art, and Body Modifications must meet City of Branson Employee Appearance at Work policy. Must be able to pass a background investigation and drug and alcohol screenings. Ready to Make an Impact? Apply now to become a Police & Fire Dispatcher and be the first line of response in emergencies.

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