Job Description

We are seeking a skilled and proactive IT Support Specialist to provide day-to-day technical support to users across multiple locations, both remotely and on-site. This role involves administering and maintaining Microsoft 365 services, managing SonicWall firewalls and VPNs, supporting virtual environments via VMware, and ensuring optimal performance of local and cloud-based infrastructure. The ideal candidate will also be responsible for account administration, hardware/software deployment, backups, documentation, and compliance with safety and regulatory standards. Occasional travel to field sites is required. This position plays a key role in maintaining secure, efficient, and reliable IT operations throughout the organization.

Requirements

• 18 years of age or older
• Valid NJ Driver’s License with no more than five points
• High School Diploma or GED
• CompTIA A+ and CompTIA Network + certification preferred
• Previous experience working in a general office setting preferred

Benefits

The Arc of Ocean County is Proud to Offer High Quality, Low Deductible Medical Insurance with $0 copay and An All Encompassing Prescription Coverage Plan. Additionally, We Offer a Robust Dental and Vision Coverage Plan!

• Medical, Dental, Vision and FSA Coverage
• 401k with Agency Matching
• Tuition Reimbursement, Career Advancement Opportunities, Referral Bonus Program
• Paid Time Off, Holiday Pay, Paid on the Job Training
• Various Other Supplemental Benefits

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