Job Description

Marketing Manager
Five Star Call Centers is looking for an innovative Marketing Manager to take our brand into the future. We are a customer service company that believes in delivering exceptional experiences for our clients and their customers. We need a creative and strategic leader who can ensure our brand not only reflects who we are but also positions us for continued growth.
If you are a passionate storyteller with a talent for creating compelling client-facing materials and a knack for digital marketing, we want to hear from you.

Key Responsibilities:

• Brand Management: Act as a brand champion, ensuring that all communications, from internal documents to external campaigns, are consistent and truly represent our company values.
• Sales Enablement: Develop fantastic proposals, client pitch decks, and other sales materials that help us win new business.
• Digital Marketing: Create, manage, and optimize our digital footprint through effective PPC (Pay-Per-Click) and SEO (Search Engine Optimization) campaigns.
• Content Creation: Produce engaging content for our website, social media, and other marketing channels to drive brand awareness and generate leads.
• Market Analysis: Keep a pulse on industry trends and competitor activities to help us stay ahead of the curve.

Qualifications:

• Proven experience in marketing, with a focus on brand management and digital strategy.
• Strong portfolio of successful client proposals, presentations, and marketing campaigns.
• Expertise in managing both PPC and SEO initiatives.
• Excellent written and verbal communication skills.
• Ability to work both independently and collaboratively with sales and leadership teams.

Bonus Points:

• Experience with HubSpot or similar marketing automation platforms is a significant plus.
• Previous experience working with other contact centers or Business Process Outsourcers (BPOs) is a bonus.

If you are ready to help us shape our brand and drive our success, apply today to join the Five Star team.

We are an Equal Opportunity Employer and welcome applicants from all backgrounds to apply.

 

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