IT Support Tech Job at Golden Nugget, Lake Charles, LA

Z1JEblRWbmtkcVNvWWhwWC9EUlVIV0s0bmc9PQ==
  • Golden Nugget
  • Lake Charles, LA

Job Description

Overview:

The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution.

Responsibilities:
  • Provide first-level support for all systems, software, and hardware
  • Use problem management software to track all user incidents, requests, and system downtime
  • Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule
  • Ensure user problems and requests are completed within approved SLA’s
  • Collaborate with team members to create and maintain standard operating procedures and technical support documentation
  • Ensure all workspaces and equipment is maintained per department policy and procedures
  • Collaborate with team members to complete project work
Qualifications:
  • College training equivalent to an Associate’s degree in computer technology or equivalent technical training
  • At least one year in a technical support role preferred
  • Minimum age requirement is 21

What we offer you:

 

  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities


Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Job Tags

Full time,

Similar Jobs

Next Ventures Ltd

Data Analyst Job at Next Ventures Ltd

 ...candidates with qualifications that significantly differ from those outlined in the job description.) Equity Competitive Visa sponsorship available Can transfer visas and sponsor H1B/TN On-site work policy We are 100% in-person in SoHo, New York. Our HQ is... 

North Georgia Assisted Living

Caregiver 6am-2pm Job at North Georgia Assisted Living

 ...Dental Insurance* Vision Insurance* Life Insurance* Short Term/Long Term Disability* 401k* Flexible Spending AccountDuties:* Assists the resident in any daily routines, any personal care and housekeeping tasks that the resident needs assistance in performing.*... 

Jacobowitz Newman Tversky LLP

Real Estate Paralegal/Legal Secretary Job at Jacobowitz Newman Tversky LLP

 ...York with diverse practice groups including Litigation, Real Estate and Corporate is actively looking for a legal secretary and/or paralegal for its Real Estate practice group. Salary commensurate with experience. Job Responsibilities: Experience assisting... 

Cory Pack - State Farm Agent

Account Associate - State Farm Agent Team Member Job at Cory Pack - State Farm Agent

 ...customer-focused? Do you enjoy working with the public? If you...  ...these questions, working for a State Farm independent contractor agent...  ...agents market only State Farm insurance and financial service products...  ...needs, including Auto Insurance, Home Insurance, Life Insurance,... 

SpecialCase

Junior Data Analyst (Remote) Job at SpecialCase

`As the Data Analyst for the Security Analytics & Innovation team you will help in the development, deployment and administration of Analytical...  ...be open to creative problem-solving activities. This is an entry level role requiring the individual to have the aptitude to learn...