Job Description

Job Title: Interpreter/Translator (Tier II)
Location: Combination of onsite and remote

Company Overview
VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE). We offer innovative solutions to help our clients drive growth, transform businesses, and achieve success across various industries.

Job Description
VECRA, Inc. is seeking full-time qualified Tier II Interpreters/Translators fluent in one or more of the following languages: Dari, Pashto, Uzbek, Pashai, Turkmani, Nooristani, Baluchi, Urdu, Arabic, and Hindi. The selected candidates will provide professional interpretation and translation services for legal matters, both in-person and remotely.

Key Responsibilities

• Provide written translation of legal and official documents with the highest accuracy, from target language(s) to English and vice versa.
• Translate reports and texts that include both factual and abstract language, in both electronic and hard-copy formats.
• Provide impartial, confidential in-person and/or remote professional interpretation (generally consecutive, occasionally simultaneous).
• Apply knowledge of regional dialects and use appropriate modes of interpretation.
• Render services in-person, via telephone, videoconference, or other virtual means.
• Travel with clients to interpretation sites as needed (different from worksite).
• Show respect for Limited English Proficient (LEP) clients, their culture, dialect, and beliefs.
• Self-correct, understand linguistic limitations, seek clarification, and accept correction when necessary.
• Practice active listening, pick up cues regarding level of understanding, and clarify as needed.
• Understand language as an expression of culture and recognize the assumptions of each party in the encounter.
• Detect and explain potential cultural discomforts in the target language.
• Foster direct communication between the provider and client.
• Maintain professional distance and integrity throughout interactions.
• Diffuse conflicts by remaining calm and impartial.
• Clarify instructions and follow-up steps diplomatically.
• Serve as a cultural and linguistic resource for clients and case managers.
• Avoid generalizations and stereotyping.
• Review and transcribe audio or internet materials with high accuracy when required.
• Prepare written reports, fact sheets, forms, and other assigned materials.
• Master the use of reference materials to support translations.
• Possess proficiency in Microsoft Office and the ability to perform basic research on the web.
• Participate in all required training and assessments conducted by VECRA.

Qualifications

• Master’s degree with 5-7 years of experience, or
• Bachelor’s degree (or equivalent) with 8-10 years of experience.
• Must pass proficiency tests in one or more target languages (Pashto, Dari, Urdu, Hindi, Arabic, Uzbek, Pashai, Turkmani, Nooristani, or Baluchi).
• Must pass English proficiency test (Reading, Writing, and Speaking).
• U.S. Citizen or Green Card holder.
• Proficiency in Microsoft Office and Outlook.
• Ability to capture geopolitical, regional, ethnic, and cultural elements in translation, adhering to target language norms.
• Passionate about working with culturally and linguistically diverse populations.
• Must understand and maintain confidentiality regarding all materials translated and interpreted.
• Ability to perform comfortably in a fast-paced environment.
• Strong organizational, interpersonal, written, and verbal communication skills.
• Ability to pass an extensive Federal, State, and County background check.
• For remote work, must have:
  • Desktop or laptop computer
  • High-speed internet
  • Quiet, private space to ensure confidentiality of client information.

Desired Skills

• Strong interpersonal and leadership abilities to interact with internal/external customers and across organizational levels.
• Superior problem-solving and critical thinking skills.
• Ability to identify and summarize factual points and abstract concepts accurately.
• Certification and/or testing by a nationally recognized entity (e.g., ATA, AIIC, FBI Language Test, State Department exam, court certification) is a plus.

Schedule

• Full-time, 9:00 AM – 5:00 PM, Monday – Friday (work hours may vary based on client needs, with some weekend work required).
• Job location options: Arlington, VA; Boston, MA; Chicago, IL; Houston, TX; Los Angeles, CA; Miami, FL; Metairie, LA; New York City, NY; Bethpage, NY; Newark, NJ; San Francisco, CA; Tampa, FL.
• Ability to commute/relocate: Must have reliable transportation or plan to relocate before starting work.

Salary

• VECRA offers a competitive salary based on test scores, years of experience, training, education, and location.

Benefits

• Competitive benefits package, including paid holidays, paid vacation, medical, dental, short and long-term disability.

Equal Opportunity Employer
VECRA, Inc. is an Equal Opportunity and Affirmative Action employer. We are committed to administering all employment actions based on merit, free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. VECRA maintains a drug-free workplace and conducts pre-employment substance abuse testing and background checks, where permitted by law.

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