Instructional Designer Job at Mavensoft Technologies, Richmond, VA

Z1JyaVRWZmplS21wWXhGVy9EcFFHR0M5bkE9PQ==
  • Mavensoft Technologies
  • Richmond, VA

Job Description

Role : Instructional Designer

Duration : 10 months

Location : Primarily Onsite - Richmond, VA

We are seeking an experienced Instructional Designer to develop and implement a comprehensive training program for our client,. The ideal candidate will design instructional materials, e-learning modules, interactive guides, and scenario-based training to support end-user readiness. This individual will also be responsible for developing assessment tools and KPIs to measure training effectiveness while ensuring alignment with project schedule, scope, and budget.

Key-skills: Instructional Design, Curriculum Development, E-learning Modules, Scenario-based Training, Camtasia, SnagIT, Microsoft 365, Call Center Operations, Billing Operations, Quality Assurance, Utilities Industry, Water and Gas, Microsoft Office Suite, Microsoft Teams, Microsoft Forms, Training KPIs, Assessment Development, Interactive Guides, Training Program Implementation, Operational Readiness, Cross-functional Collaboration

  • Responsibilities: Develop comprehensive training programs and content
  • Design e-learning modules, instructional guides, and interactive presentations
  • Create scenario-based training and simulations
  • Develop assessments and performance KPIs
  • Ensure training supports end-user readiness
  • Collaborate with cross-functional teams to maintain scope, schedule, and budget
  • Requirements: 7+ years of experience in instructional design and large-scale training programs
  • Strong background in curriculum development
  • Expertise in e-learning design and development tools
  • Preferred tools: Camtasia, SnagIT, Microsoft 365
  • 7+ years in training and QA within call center or billing operations (preferred)
  • 5+ years of operational experience in utilities (water, gas) or similar industries (preferred)
  • Strong interpersonal skills, approachable, good listener, with a sense of humor
  • Intermediate to expert-level proficiency in Microsoft Office Suite, Teams, and Forms

Job Tags

Similar Jobs

Fleetwood Transportation

CDL Class A OWNER OPERATORS AND COMPANY DRIVERS NEEDED Job at Fleetwood Transportation

CDL Class A OWNER OPERATORS AND COMPANY DRIVERS NEEDED***DEDICATED LANES AVAILABLE***Join Our Fleet as an Owner OperatorHome WeeklyDry Van and...  ...: (***) ***-**** Tell em' Gary's Job Board sent you.This truck driving job may have an alternate application method. Look... 

M3 Placement & Partnership

Project Surveyor Job at M3 Placement & Partnership

 ...POSITION: Project Surveyor LOCATION: Syracuse, NY SUMMARY: Our client, a multidiscipline firm offering comprehensive Engineering, Architecture, Landscape Architecture, Geology, Environmental, and Surveying services, is looking for a Project Surveyor to... 

She Recruits, LLC

Tax Attorney Job at She Recruits, LLC

 ...Opportunity to be based in any major Florida office Practice Group: Tax Bar Admission: Florida Bar membership required or in...  ...and growing Tax Practice Group Collaborate with experienced attorneys across multiple offices Work on sophisticated, high-value matters... 

r.World | Reuse

Box Truck Delivery Driver/ Warehouse Worker Job at r.World | Reuse

 ...products designed to be reused. Role Overview: We're looking for a reliable, organized, and safety-conscious Box Truck Driver/ Warehouse Worker to join our dynamic team in Los Angeles . Reporting to the Operations Director, this role involves handling the washing,... 

Selby Jennings

Healthcare Private Equity Associate Job at Selby Jennings

 ...A rapidly growing Multi-Billion AUM LMM Buyout Private Equity firm with offices throughout the East Coast US is looking to add an indivdual on at the Associate level for a summer 2025 start. The firm focuses on Healthcare investments and is flexilbe on the office you...