Job Description

Join our team as a day shift, full-time, IT Desktop Support Technician in Albuquerque, NM. 

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Lovelace Health System includes six hospitals, 51 healthcare clinics, and seven outpatient therapy clinics, with 619 inpatient beds, and employs a team of more than 3,400, including more than 263 healthcare providers.

• Provide accurate, timely, and creative solutions to end-user computer problems of a moderate nature to ensure end-user productivity.
• Perform restorative and maintenance actions either remotely or at the end user’s location to resolve problems using basic troubleshooting and technical skills.
• Performs general maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment located throughout the enterprise.

Job Requirements:

• One year of experience in Information Systems / Network Administration.
• Experience with Windows 2000 Server and Active Directory.
• Microsoft Exchange Server 2000 Administration Skills.
• Hardware knowledge and experience in installing and replacing computer peripherals.

• Working knowledge of Ethernet networks, Server and PC hardware, network printers, and Microsoft Office 2000, Exchange 2000, Active Directory, WINS, DNS, and DHCP.

Preferred Job Requirements:

• Associate’s degree in Information Systems / Computer Science or equivalent technical training.
• MCP certification.

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