Job Description

Semex USA is a dynamic global organization that is committed to developing and delivering innovative genetic solutions. We believe that people truly are the cornerstone of our success, and that our employees are our most important asset.

We are currently seeking a Customer Sales Associate to join our Customer Service team at our Madison, Wisconsin office. In this role, you will be part of a dynamic team responsible for the positive and professional relationships Semex has built with our customers, breeders, distributors, and partners. This is an exciting opportunity for someone who enjoys customer support and inside sales coordination.

What you will do:

• Responsible for the daily receipt and processing of orders and invoices.
• Handling all interactions with customers in a timely and professional manner.
• Reviewing order status, resolving customer issues, and providing suggestions on how to improve internal processes and enhance customer relations.
• Providing support to all maintenance of customer and inventory accounts as well as compliance with company policies and procedures.
• Developing new sales opportunities by marketing, cold calling customers.
• Assisting customers requesting Accounts Receivable information.
• Support and actively lead incremental sales growth opportunities.
• Analyzing sales reports.

What you need to be successful:

• Three (3) years of customer service experience.
• Dairy or beef industry background preferred.
• Attention to detail.
• Excellent problem-solving skills.
• Self-motivated initiative, strong work ethic and a desire to acquire new technical skills.
• Proficient in written and oral communication
• Ability to work effectively independently or as part of a team.

What We Offer

At Semex, we demand the best of ourselves, our company and what we do for our customers. Surrounding ourselves with the best, the brightest and the most aggressive professionals ensures we attain this goal. We offer a challenging yet flexible work environment along with a competitive compensation and benefit package. At Semex, you will have the opportunity to make a difference in a world that increasingly needs bold and innovative approaches to address the world’s growing food requirements with environmentally sustainable solutions. We truly believe people are the cornerstone of our success, passion fuels our results, leadership creates growth and opportunities, transparency builds clarity, encourages ideas and questions the status quo. If you are passionate about leading teams, driving customer satisfaction, and supporting inside sales, we encourage you to apply!

Semex encourages people with disabilities to apply for open positions. Accommodations will be available upon request, depending on need, for candidates participating in the various stages of the recruitment process. Please contact: talentmanagement@semex.com

We thank all applicants for applying for this position, but only those considered for an interview will be contacted.

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